There’s been a huge buzz around the two Envato marketplaces, ThemeForest and Code Canyon, because of the launch of a new support policy for all products across the two sites. Buyers will now only receive six months of support before they’ll need to start paying extra, which has angered some customers who were previously offered a year of free support after purchasing plugins and themes.
Envato have implemented the new support policy for all sellers across ThemeForest and Code Canyon and users will now have the option to purchase extended item support (up to 12 months) when purchasing their items.
The support policy has been greatly discussed in the Envato Authors Forum, where the disadvantages and advantages have been debated back and forth. For those who haven’t yet decided what their stance is, you can read all of the arguments for and against the new policy over on the forum.